Wednesday, 22 January 2014

Why I choose Ncell over NTC

Few months ago I had a problem with my Ncell sim. I tweeted about it. Ncell replied immediately and they responded very soon. The problem was solved immediately. I was satisfied with their costumer care system.
I faced similar problem with Ntc gprs system. My data exceed the credit limit and my data service was barred. According to them I must have recharged and the remaining balance is to be deducted.  I waited for four days and my data service was not reactivated. I complained on customer care and they told me that there was some technical error with the system and they will reactivate my data plan within few hour. But my data plan was not activated.
I was fed up with their service and again choose Ncell for internet service.
thank you Ncell for better service.

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